Reply.io
Automates email, LinkedIn, SMS, WhatsApp, and call sequences, with an AI agent for prospecting and replies, and integrations with Salesforce, HubSpot, and Pipedrive.
- Overall score
- 2.5out of 5
- Rank in Sales engagement platforms
- 3 of 7
- Confidence
- Low (3 evidence items)
- Pricing model
- Self-serve subscription
- Last reviewed
Score breakdown
| Criterion | Weight | Score |
|---|---|---|
| Deliverability controls | 25% | 2.5out of 5 |
| CRM sync fidelity | 25% | 2.5out of 5 |
| Sequencing & channels | 20% | 2.5out of 5 |
| Admin & governance | 15% | 2.0out of 5 |
| Reporting depth | 15% | 3.0out of 5 |
| Weighted overall | 100% | 2.5out of 5 |
Scores are editorial judgments against published criteria. With low confidence, individual criterion scores could reasonably move by half a point with more evidence.
Capabilities
- Built-in dialer Yes
- LinkedIn steps Yes
- Email warm-up Yes
- AI email writing Yes
- Native Salesforce sync Yes
- SOC 2 Yes
Evidence
| Date | Type | What we did |
|---|---|---|
| Oct 7, 2026 | Vendor documentation | Warm-up included with every mailbox, SPF/DKIM/DMARC setup, and a fair-use sending policy; bounce and spam-complaint handling not found. Conditional sequences across channels and per-step email A/B tests documented; OOO handling not found. |
| Oct 7, 2026 | Vendor documentation | Two-way Salesforce sync every two hours with custom field mapping; no stage sync. HubSpot contacts sync both ways, activities one way. Three-tier role system and opt-out handling documented; SSO, SCIM, and audit logs not found. Reporting API returns activity by step and variant and meetings by user. |
| Oct 7, 2026 | Public pricing page | Email Volume from $59/mo, Multichannel from $99/mo, Agency from $166/mo, AI SDR from $500/mo; 14-day trial. Pricing lists a SOC 2 report on Multichannel and above; type and date not stated. |
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