Outreach

Runs multi-step sequences across email, calls, and LinkedIn tasks, with a built-in dialer, conversation intelligence, forecasting, and AI agents, synced to Salesforce.

Overall score
2.5out of 5
Rank in Sales engagement platforms
3 of 7
Confidence
Low (3 evidence items)
Pricing model
Sales-led pricing
Last reviewed

Score breakdown

CriterionWeightScore
Deliverability controls25%2.0out of 5
CRM sync fidelity25%2.5out of 5
Sequencing & channels20%3.0out of 5
Admin & governance15%2.5out of 5
Reporting depth15%2.5out of 5
Weighted overall100%2.5out of 5

Scores are editorial judgments against published criteria. With low confidence, individual criterion scores could reasonably move by half a point with more evidence.

Capabilities

  • Built-in dialer Yes
  • LinkedIn steps Yes
  • Email warm-up Not verified
  • AI email writing Yes
  • Native Salesforce sync Yes
  • SOC 2 Yes

Evidence

DateTypeWhat we did
Oct 7, 2026Vendor documentationHelp center documents five LinkedIn step types, trigger-based branching (up to 30 conditions), subject/CTA A/B tests, OOO auto-pause with admin resume rules, and Smart Email Assist drafting. Send caps of 5,000 emails per mailbox per week plus user and org limits; no warm-up, bounce handling, or DNS checks documented.
Oct 7, 2026Vendor documentationBidirectional Salesforce sync with field-type validation; conflict rules not documented. HubSpot sync is one-way, emails only. SCIM provisioning and per-channel opt-out documented; audit logs not found. Trust page lists SOC 2 Type II. REST API (JSON:API, OAuth 2.0) documented; sequence analytics and export not verified.
Oct 7, 2026Public pricing pageFour tiers (Essentials, Core, Plus, Pro) priced per seat plus AI credits; no prices published, no free tier.

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